Policies
These Terms and Conditions regards your use of disacreatives.com and any purchases made through it. By accessing or using the site, you agree to be bound by these Terms.
Company Information
The website is operated by Felicia S.Studio AB. All products, services, and content are provided in accordance with applicable Swedish and EU laws.
Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. Unauthorized use, including attempts to access secure areas without permission, is prohibited.
Products and Orders
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Product descriptions and images aim to be accurate but may vary slightly due to screen settings or production variations.
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Prices are listed in Euros and include VAT unless otherwise stated.
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An order is confirmed once payment is successfully processed and you receive an order confirmation email.
Payment
Payments are processed securely through approved payment providers. By completing a purchase, you confirm that the payment information provided is valid and authorized.
Shipping and Delivery
Delivery times may vary depending on destination and shipping method. Estimated delivery times are provided at checkout. Delays caused by external factors (e.g., postal service issues) are outside the company’s control and you will be contacted if it accures.
Returns and Refunds
You have the right to return your purchase within 14 days of receiving the product. Returned items must be in unused, original condition. Refunds are issued once the return is received and inspected. For more information about returns please contact disascreatives@gmail.com.
Intellectual Property
All artworks on this website are protected by copyright and may not be copied, reproduced, or distributed without written permission.
Privacy and Data Protection
Personal data is handled in accordance with GDPR. Information collected during checkout or account creation is used solely to process orders and improve the customer experience. For more details, see the Privacy Policy.
Changes to Terms
These Terms may be updated from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact
For questions regarding these Terms and Conditions, please contact disascreatives@gmail.com.
Privacy Policy
Introduction
This Privacy Policy explains how Disacreatives.com collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).
Data We Collect
We may collect the following categories of personal data when you make an order:
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Identity information — name, contact details.
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Order information — address, payment details (processed securely by third‑party providers), purchase history.
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Technical data — IP address, browser type, device information, cookies.
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Communication data — emails, messages, customer service interactions.
How We Use Your Data
We process your data for the following purposes:
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To provide and deliver products or services.
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To manage payments, orders, and customer accounts.
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To communicate with you regarding orders, updates, or support.
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To improve our website, services, and user experience.
Legal Basis for Processing
We process personal data based on:
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Contractual necessity — to fulfill your purchase or service request.
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Legitimate interest — to improve our services and prevent fraud.
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Legal obligation — accounting, tax, and regulatory requirements.
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Consent — for newsletters, marketing, or optional cookies.
Data Retention
We retain personal data only as long as necessary for the purposes described above:
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Order and accounting data: according to applicable legal retention periods.
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Marketing data: until you withdraw your consent.
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Technical and cookie data: according to our cookie policy.
Sharing of Personal Data
We may share your data with trusted third parties:
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Payment service providers.
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Shipping and logistics partners.
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Manufactury
Cookies
Disacreatives.com uses cookies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie banner.
Your Rights Under GDPR
You have the right to:
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Access your personal data.
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Request correction or deletion.
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Object to processing or request restriction.
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Withdraw consent at any time.
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Request data portability. To exercise your rights, contact us using the details below.